operate.
Cooktop controls are locked. Set the cooktop controls to unlock the Cooktop.
Service wiring is not complete. Call for installation assistance.
Electrical power outage. Check house lights to be sure. Call your local electric company for service.
cooking.
Cooktop internal heat sensor has detected high temperatures inside the appliance. Be sure the
appliance vent holes are not blocked.
cooktop for more detailed cooktop installation information.
Cooking Zone does not
heat food (Power level
No cookware was placed on the Cooking Zone, or the cookware material type is incorrect for
Cookware bottom not large enough for Cooking Zone.
Cookware is warped or in poor condition.
Cookware is not centered on Cooking Zone.
Cookware resting on cooktop trim or does not rest completely on cooktop surface.
Cooking Zone does not
heat food.
No power to the appliance. Check steps under "" in this checklist.
Cooking Zone heats
food too hot or not hot
enough.
for guidance and adjust accordingly.
evenly.
weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn more easily.
Poor cooking results.
Cookware is too lightweight or warped. Use heavier quality cookware so foods being prepared
may cook more evenly.
Cooktop Zone Control
displays C or timer
display displays a 2
digits error code.
for assistance (See back
cover).
placement.
Metal marks on ceramic
cooktop surface
across the cooktop surface. Use the recommended ceramic glass cooktop cleaning creme to remove
the marks. See "Cooktop Cleaning & Maintenance" in the section.
Scratches or abrasions
on ceramic cooktop
surface
Coarse particles such as salt or sand between cooktop and cookware or cooking utensils can
cause scratches. Be sure cooktop surface and bottoms of utensils are clean before placing on
Cleaning materials not recommended for ceramic-glass cooktop have been used. See "Cooktop
Cleaning & Maintenance" in the section.
Brown streaks or specks
on ceramic cooktop
surface
Boil overs are cooked onto cooktop surface. Use a razor blade scraper to remove soil. See
"Cooktop Cleaning & Maintenance" in the section.
with metallic sheen on
ceramic cooktop surface
Mineral deposits from food and/or water. Remove using a ceramic-glass cooktop cleaning
"Cooktop Cleaning and Maintenance" in the section.
Cooktop makes buzzing
noise.
section on page 12.
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